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Terms and conditions

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

When you make a payment to place an order online, the transaction is charged to your card but if we cannot accept your order for any reason, we will provide a full refund to your card. Your contract to purchase the items is not complete until we send you an email notifying you that the items have been dispatched to you.

You should examine your goods as soon as possible during and after delivery to check for any damage or missing items or parts. We are unable to accept liability for any claims for goods which are damaged, incorrect, shortage or with missing parts which are not notified within two working days after the goods were delivered. Please do not commence installation or pre-book contractors until you have all your goods and are satisfied that they are as ordered and damage free.

Any product once in your possession that has been fitted in any way will be deemed as accepted by you. We strongly advise customers to ensure that all products are as chosen before instructing an installer i.e. design, colour, quality, size, variation etc.

If you have notified us of any problem with the goods, we will either replace or repair any goods that are damaged or defective, refund to you any amounts paid for the goods, or correct any shortage or failure to deliver any goods. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods. We shall have no liability to pay any money to you by way of compensation, other than any refund we make under these conditions. Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by negligence, or to any losses arising from fraudulent misrepresentation.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

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