Our website is accepting orders as usual, but please note that products marked as “Delayed due to COVID-19 disruption” shall be despatched once normal operations resume in line with government guidelines. All other products are being shipped as usual for delivery within 2 to 4 working days.
In support of the crisis, we shall try our best to ship products to the essential healthcare sector immediately. For any urgent healthcare related requirement, please email firstname.lastname@example.org.
To protect customers and staff, our warehouse and offices are currently closed. Although our phone lines are currently unavailable, we can be contacted by email since staff members are working remotely. To return a product, kindly contact us to obtain the Returns Reference Number and further instructions.
Please bear with us as we work through these uncertain times. Thank you for your continued support during what is a difficult environment for us all. We wish you continued good health and to stay safe during this period.
The Taps Empire team